Our Policies
Your satisfaction is our priority. We take pride in offering exquisite Tahitian pearl jewelry and are committed to maintaining the highest standards in our return and refund policies.
We understand that choosing the perfect piece can be a cherished journey. If for any reason you are not completely satisfied with your purchase, please contact us within 14 days from the date of delivery to initiate a return. All items must be in their original condition, with tags attached, and securely packaged. A full refund or exchange will be processed once the returned item is received and inspected.
For exchanges, please reach out to our customer service team who will guide you through the process with utmost care.
We kindly ask that returns are shipped back using a trackable shipping service to ensure that we receive your returning items safely. Unfortunately, we cannot accept responsibility for items lost in transit.
Thank you for choosing us. We value your loyalty, and are here to assist you with any questions regarding our policies.
We reserve the right to amend our return policy as necessary, ensuring clarity and transparency for our valued customers. Please revisit this section periodically to stay informed.